Category «Billing and Support»

[COMPLETED] Server Migration November 19th, 1:00 AM CST

Our host has scheduled a server migration on November 19th at 1:00 AM CST, the migration is expected to last 8 hours. Update @ 12:00 AM CST, November 19th The migration has been postponed by 2 hours. Update @ 2:00 AM CST, November 19th The migration has been postponed an additional 2 hours. Update @ …

[COMPLETED] Billing System Upgrade November 6th, 8:00 PM CST

Our billing system will be upgraded on November 6th at 8:00 PM CST, the upgrade is anticipated to last 30 minutes. Update @ 8:15 PM CST, November 6th We would like to inform you that the billing system upgrade is now underway. Update @ 8:22 PM CST, November 6th We would like to inform you …

[RESOLVED] Billing Issues

We are currently investigating the wrongful suspension of multiple accounts. Update @ 2:00 AM CDT, August 6th The issue has been resolved and all affected accounts reinstated. If you continue to have problems, pleas eopen a support ticket.